Everything, answered.

Not in the traditional sense. Hakeem Hair is a private studio — a single space where consultations, treatments, product development and system-building all happen together. We're a specialist environment focused on scalp intelligence and long-term hair health, not a walk-in salon.

Hakeem Hair operates as a private studio, by appointment only. The exact address is shared once your appointment is confirmed, to keep the space calm and private for every client.

No — every appointment is booked in advance through the website. This lets us give each client's hair a proper assessment rather than rushing between walk-ins.

If you already know what you need, you can book a care pathway directly — every appointment still opens with a short assessment. If you're unsure, dealing with an ongoing concern, or it's your first visit, we'd recommend starting with a Consultation so we can assess your hair and scalp together first.

The Core Consultation is a single, in-depth session to assess your hair and scalp and build a personalised plan. Premium Reset goes further — it includes a follow-up session a few weeks later to review how your hair and scalp have responded and refine the plan based on real results.

Yes — add each appointment to your bag as you go, then complete them together at checkout.

Please get in touch as early as possible if you need to reschedule. Deposits are non-refundable, as outlined in our cancellation policy, but we'll always try to find another time that works.

It depends on your appointment — not every visit needs it. When you book, a short assessment asks whether your hair needs washing, detangling, or an old style removing first. We only add what's actually needed, rather than assuming every appointment requires the same preparation.

Let us know during the booking assessment — we'll factor in the extra time and cost for removal so your appointment is scheduled accurately from the start.

Your booking summary shows an estimated duration based on your service and any preparation needed. Longer protective styles can take several hours — this is shown clearly before you confirm your time slot.

For most services, a deposit secures your appointment and the remaining balance is settled at the studio on the day. Consultations are paid in full at the time of booking.

Deposits are non-refundable, as they hold your time slot exclusively for you. Full details are in our cancellation policy.

You'll receive an email confirmation immediately after payment. If it doesn't arrive within a few minutes, check your spam folder first, then contact us directly at hello@hakeemhair.co.uk and we'll confirm your booking manually.

Yes — all payments are processed securely through Stripe. We never see or store your card details.